At ScenePlus Travel, we strive to provide the best service and travel experience for our customers. However, we understand that travel plans may change. Our refund policy is as follows:

1. Airline and Hotel Bookings:
   All bookings are subject to the refund policies of the respective airline, hotel, or service provider. Refunds, if applicable, will be processed according to their terms and conditions.
    
2. Service Fees:
   ScenePlus Travel’s service fees are non-refundable once a booking has been confirmed.
    
3. Cancellation Requests:
   Cancellation requests must be made over the phone with one of our agents. We will assist in processing your request with the respective provider.
    
4. Processing Time:
   Approved refunds may take 7–21 business days to appear, depending on the payment provider or financial institution.
    
5. Non-Refundable Fares:
   Some fares or deals may be non-refundable. These will be clearly communicated at the time of booking.
    
6. Travel Insurance:
   We recommend purchasing travel insurance to protect your trip against unforeseen cancellations or changes.